Missed Window Post-Mortem — March 22, 2026

Pin Up weekly cashback promotion screen
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One failed cashback week: €42 credit, 5x turnover target €210, cleared only €130 before expiry. Remaining bonus was voided.

Timeline and Root Cause

Timestamp (UTC)EventImpact
Mon 09:18Credit claimed72h timer started
Tue 20:10First session ended at €130 turnover€80 turnover still required
Wed nightNo follow-up sessionCountdown risk increased
Thu 09:19Bonus expiredRemaining balance forfeited

Evidence and Audit Trail